Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics Thomas Tullis, William Albert
Publisher: Morgan Kaufmann

9 - Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics. Thomas Tullis, William Albert 2008. This is by far the best and most comprehensive book I have found about measuring usability. Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics – by Tom Tulis & Bil Albert. If you would like me to remove a tool from With TrueSight End User Monitor, organizations have the ability to view their Web applications and identify, through precise metrics, the health and viability of those applications as experienced by the actual end user. And Albert, Bill (2008): Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics. As I have alluded to in a previous post “speed solves a lot of problems” – claiming that even if your usability is not perfect – if it runs fast – people are less likely to notice. Http://www.developsense.com/resources.html#exploratory; Cox, R., Duisters, P., & van de Laar (2011). Burlington, MA, USA, Morgan Kaufmann Publishers. Resources on Exploratory Testing, Metrics and Other Stuff. Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics (Interactive Technologies), Morgan Kaufmann.